It is a condition of your Gambling Commission Lottery Licence that you complete a
QUARTERLY RETURN for your lottery. Quarterly Returns need to be completed by the operator
and can’t be done by Gatherwell (unlike the regular Lottery submissions). This guide is
intended to help with the submission which we hope will be useful when completing.


All Quarterly Returns have to be completed online via the Gambling Commission eServices
portal that each operator has access to. This is guidance only; it is not endorsed by the Gambling Commission (GC). If you
want specific guidance, please contact the GC. Please click on the following link to see the
guidance notes issued by The Gambling Commission (GC), see Society Lottery > Remote -
Regulatory returns guidance - Gambling Commission


This is a quarterly report that you, as the operator, must return, but please do check with
your Regulatory Caseworker at the GC if you are unsure of any of the answers you are
providing. If you do not know who this is, please email
licensing@gamblingcommission.gov.uk to find out.

WHEN IS MY 1/4 RETURN DUE:

Further regulatory returns will be created when applicable for all licensees. All regulatory returns will be quarterly and have the following reporting period start and end dates:

  • Quarter 1 – 1 April to 30 June
  • Quarter 2 – 1 July to 30 September
  • Quarter 3 – 1 October to 31 December
  • Quarter 4 – 1 January to 31 March.

All quarterly regulatory returns must be submitted 28 days after the end of the quarterly period.

If you have any questions relating to the changes to regulatory returns please contact regulatoryreturns@gamblingcommission.gov.uk.

 

QUESTIONS:
 - Date Contribution Made –  FULL DETAILS HERE

licensee will only complete the RET section in the period that they make the contribution. In all other quarters this section should be marked as no. This is in reference to when the Lotteries Council made the contribution on your behalf. 

Where you choose NO, this will then ask about past or future contributions. Type in "payment made via the Lotteries Council" and the date you make your payment or the submission date the Lotteries Council have provided

 

- Details of contribution- By proxy as a member of the Lotteries Council

- Do you use an external lottery manager- YES, - Gatherwell Ltd Gambling Commission remote license number - 000-036893-R317859-013 & non-remote 036893-N-327698-006 (please note if the system comes up with an error just put in 000-036893-R317859-013)

- Complaints logged by the operator- 0**

- Of which, disputes referred to ADR entity- 0**


 - Self-exclusions made during this return period - 0** (Unless previously advised by
Gatherwell)


 - Known breaches of self-exclusion - 0** (Unless previously advised by Gatherwell)


 - People who have gambled were unable to verify their age - 0** (Unless previously
advised by Gatherwell)


-  Incidents logged in the customer interaction log - 0** (Unless previously advised by
Gatherwell)


 - Individuals included in the customer interaction log - 0** (Unless previously advised
by Gatherwell)



*As the contribution is made via the trade body (The Lotteries Council), the system will then
grey out the value box, so no amount is needed. If not, then £1 should be entered. This is
the figure which the Gambling Commission requires our members to record.


** All instances noted by BULLET POINTS above are to be none/0 UNLESS you have been
made aware by your account manager otherwise, as previously mentioned, these questions
are referring to data breaches that the company would advise you of at the time of the
incident.


The questions are geared towards your internal structure and how the lottery is run from
your side along with any data breaches from yourselves as the operator or with us as your
ELM (External Lottery Manager.) Most questions are fairly obvious however for the ones that might stump you we have
supplied answers to below:


- Are contributions made - Yes
- Contributions made via trade body - Yes
- Trade body - The Lotteries Council
- Nature of contribution - Monetary
- Value of contribution - £1*
- Beneficiaries - Gambleaware
- Time period - Quarterly